What to Do When Fitbit Shows Wrong Time and Won’t Update?

Fitbit is smarter than most people think. It does a lot of things on its own. That includes managing the time. In fact, it is a byte-size computer that you can carry on your wrist.

However, sometimes, it can malfunction, just like a regular computer. And due to the malfunctioning, the automatic time zone option might not be correct.

When you have the Fitbit showing time wrong, and won’t want to update automatically, it can surely get a little frustrating. But learning how to change time on Fitbit is pretty easy! Also, there are easy ways to fix time on a Fitbit even after it refuses to update automatically!

1. How to Change Time on Fitbit Using the Fitbit App

Not saying that you must need the official app to use a Fitbit. You Don’t. But if you do, you are in luck.

One of the easiest ways to get the clock display time correctly is to change it through the Fitbit app. And to do that, follow these steps:

Step 1: Get to the Settings of Your Fitbit App

Firstly, locate the Fitbit app on your device. It should have the Fitbit icon on it. And the Fitbit app icon is the same for Android and iOS devices. If you do not have it on your phone, you should download and install the Fitbit app.

Then, open the Fitbit app on your mobile device. You should see the Fitbit app dashboard after that. However, nothing on the Fitbit dashboard is of use for setting the correct time. Instead, you need to tap the “Today” tab.

Yes, the “Today” tab is in the center bottom logo on the screen; tap on it. You should see your avatar or profile picture on the top-left portion of the screen. Click on it!

Step 2: Turn on Set Automatically on the Advanced Settings

Scroll down a bit on your screen, and you should see “Advanced Settings.” Depending on the time zone setting or app settings, you will need to do a little work on the “Set Automatically” settings.

If the “Set Automatically” is turned off and you find that the time zone is incorrect, you will need to turn it on. Switch the button on the right of the screen to turn it on. That should make the Fitbit app sync the time zone setting of your phone with the Fitbit device. And the clock display time should be correct on Your Fitbit.

Step 3: Manually Change the Time (Optional)

You might find that the “Set Automatically” was turned on in the app settings all this time. But even with the automatic time zone turned on, your Fitbit device might not display the correct time. In that case, you will need to adjust the time on your Fitbit manually.

To do so, first, turn the “Set Automatically” off. Switch the button to the left, and it should turn off. Then, tap “time zone,” and the app settings will now bring a dropdown menu with different time zones. Scroll through those options to find the correct one for you. 

Remember, selecting the different time zone will not work. For that reason, when you are scrolling through the options, ensure that you tap the exact time zone you’re in. After that, sync your Fitbit, and the correct time and correct date should come on the watch.

Now, if the correct time does not show after you sync your Fitbit, you need to check your phone. See if the location and time zone settings are correct. Select “time zone” from the settings icon and then sync your Fitbit if your device has a different time zone.

2. How to Set Correct Time on Your Fitbit through the Website

Did you know that you can fix the time on your Fitbit through the website? Yes, that is certainly possible! And to make that happen, you will need to follow these steps:

Step 1: Head Over to the Official Website

First of all, you will need to put fitibit.com on your browser and log into your Fitbit account. After you log in to your online Fitbit account, you will see the Fitbit dashboard on the screen. 

Step 2: Head Towards the “Settings”

Now, you should get to the setting tab of the site. It should be to the right of the account icon with a gear icon. And yes, the account icon is the one that has your profile picture. 

If you cannot find your profile picture or the gear icon, refresh the site or log into your account with a different browser.

Tap on the gear icon and tap the “Settings” option. You should get into the Personal Info page. However, if you do not get to the Personal Info page, search for the “Personal Info” on the right side. Usually, it will be on the top right corner of the screen.

Step 3: Choose Advanced Settings

Once you are on the Personal Info page, you will need to search for Advanced Settings. You should see a “Time Zone” option on that settings tab. From that, you will need to select the correct time zone. Again, the scroll-down menu will give a couple of time zone options. And choosing the wrong time zone will not work.

After you select the right time zone, you will need to click “Submit.” Once you do that, the site will save the changes you have made. And if the time on your Fitbit does not change, you will need to sync your Fitbit. That will do the trick.

3. How to Sync Your Fitbit to Adjust the Time

In most cases, you can automatically fix the time zone and location by just pressing the sync button. And to do that with your Fitbit device, follow these steps:

Step 1: Make Sure Your Fitbit Device Is Connected

To sync your Fitbit device, you will need to ensure that your Fitbit device is connected to your phone. And if you want to check that, you should press the menu icon on your phone and head over to the Fitbit app. If your device does not show up after you scroll down a little, the device is not connected.

On that note, when you see that the device is not on the app, you should check if it is switched on or not. If the device is off, switch it on and try to connect to the app.

Step 2: Manually Sync the Fitbit

You will need to opt for a manual sync process at this point. And to do that, simply pull down the screen from the app. That will initiate the syncing, and after the syncing process, your Fitbit device should get to the correct time zone.

Now, if the manual syncing process does not sync the time and fix it, try the forced sync method mentioned in our other post.

4. How to Switch Between Military Time and 12-Hour Clock

Is your Fitbit showing a 24-hour clock instead of the 12-hour-clock?

Well, unfortunately, you cannot make the clocks change from 24-hour-clock to a 12-hour one from the app. The feature is not present there. But, there is a way. And to make the change on your device, you should go through these steps:

Step 1: Log into Your Online Account

First, sign in to your online account by heading over to fitbit.com. You should see the settings or gear icon on the top right corner, click on it and move towards the next step.

Step 2: Head Towards the Personal Info

You need to head over to the Personal Info from the settings tab. Sometimes, clicking on the gear icon will automatically make you land on this page. However, sometimes, you would need to manually search for Personal Info and click on it.

Step 3: Scroll Down to Clock Display Time

Next, you should head over to Clock Display Time, and there, you should find two different options. One should state 24-hour, while the other will state 12-hour. Depending on what is set on your device, there should be a tick on either one of them.

Now, select the one that fits your choice of time and click “Submit.” After that, sync the tracker, and you should see the clock hour has changed.

The time on your Fitbit can change for multiple reasons. It can be because of daylight savings or a sync error. But whenever the reason is, you should be able to fix it using one of the methods mentioned in this post.